This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
I've seen this with our Symantec AV on the server. In some cases, the mail will hold for a long time, finally get scanned, and then routed to the recipient.
Could it be that the sender is using Outlook (Exchange)? The old 'winmail.dat' issue is one I saw a lot, and had to tell my end users that if they received those, notify the sender to remove them from their address book, then re-add them without specifying that the recipient use Rich Text. This might be similar in that the message is ill-formed, coming from Outlook, and Domino awaits the AV scan (or something similar) before it will release it.
Brian
Feedback response number WEBB8PBPX9 created by ~Julia Quetjipytexings on 12/07/2011